FAQ Search Results (39)

Emissions Systems

What is DPF Delete?

How a DPF Delete Works A DPF delete involves an ECM reprogramming to remove the DPF controls and management software. The DPF is implemented to soot a...
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ECM Tuning

What is ECM/ECU Tuning?

ECM Tuning Basics. Tuning an ECM (Engine Control Module) also commonly referred to as ECU (Engine Control Unit) is modifying software to improve the e...
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Emissions Systems

What is EGR Delete?

How an EGR Delete Works Deleting an EGR means reprogramming the Electronic Control Module (ECM) so the EGR system is completely turned off. The EGR sy...
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Available Solutions & Tuning

Tuning with TeamViewer

TeamViewer tuning is an easy and convenient way to service your truck. It is the primary method of tuning Detroit Diesel and Cummins engines. The proc...
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OTP Setup

What is OTP?

One-Time Password (OTP) is a unique code that you use for transactions to confirm your identity and protect your account. This extra layer of security...
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Account Registration

Confirming Email

An email will be sent to your inbox with instructions on activating your account and setting up your password. You should see this window on the websi...
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Account Registration

Confirming Your Password

Take a look at the password submission form below.   Step 5: Set Up Your Password Please follow the general rules for creating passwords: make su...
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Wallet & Finances

How to Use Your Wallet?

Thank you for doing business with us. We will go through the different ways to top up your wallet and answer frequently asked questions about your bal...
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Wallet & Finances

Navigating to Your Wallet

There are several ways to reach your wallet section. Click on the wallet icon in the top part of the screen. The icon you are looking for is...
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Wallet & Finances

Changing Currency

Simple and fast currency conversion built into the platform. Note the currency flag that always floats in the top right section of the screen on all p...
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Wallet & Finances

Topping Up Your Balance

Fast and easy wallet funding process. In the “My Wallet” section of your profile click on the “Wallet Topup” button. You will ...
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Wallet & Finances

Choosing a Payment Method

There are three ways in which we can receive payment from you. PayPal or Debit/Credit card After this option is selected, you are presented with the f...
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Warranty & Refund

How Can I Ask for a Refund?

How to apply for a wallet refund in DrunkLab Store. Refund requests are processed manually upon customer request. To be eligible, you must submit your...
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Shipping & Delivery

Do You Offer Free Shipping?

All customers benefit from free delivery. Yes, free worldwide shipping is available on all orders. We ship our products to customers around the globe ...
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Orders

How to Track My Order?

Tracking details are provided via email after dispatch. Once your order has been shipped, you will receive a confirmation email containing your tracki...
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Orders

How to Create New Order?

Ordering in DrunkLab store is fast and easy. There are only few simple steps to make the order in DrunkLab Store: For more details please watch our ho...
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