VILKUS-62 Grey. Warranty replacement

FREE

Available

24/7 Shipping every business day

Necessary equipment

Mochester App Diag adapter

Equipment requirements

You will need to send the faulty VILKUS-62 Grey back to us before we can send you a replacement.

Description

This is a warranty replacement for your VILKUS-62 Grey DPF/SCR-off emulator. If your device has stopped working due to a manufacturing defect or has failed under normal use, we will send you a new replacement unit free of charge. The process is simple and handled quickly by our support team.

Important Notice

ATTENTION!
This warranty replacement is only available for original VILKUS-62 Grey emulator purchased from DL.GE. All replacements are subject to our standard warranty terms.

When is the service needed?

If your VILKUS-62 Grey emulator has stopped working, shows connection issues, or has failed to communicate properly with the vehicle’s ECM, you may be eligible for a free replacement under our warranty policy.

How to get the solution?

All warranty cases are processed manually by DrunkLab Support Team. If you have any problems with your device follow these simple instructions:

  • Contact DrunkLab Support and create warranty request
  • Be ready to connect your vehicle with the faulty device to the Mochester 4 app for a detailed diagnostics procedure
  • Be ready to provide pics/videos of the faulty device to prove the device has no mechanical damage
  • Support engineer approves the warranty replacement of the device according to the diagnostics results and the provided photo/video materials

Company advantages

  • Fast tuning: With the Mochester App (M4 App), customers can order and apply tuning solutions without scheduling TeamViewer sessions.
  • Safe and Controlled Tuning Workflow: The OTP-based confirmation system, the guided and approved connection, and the verified tuning process protect against the risks of incorrect programming and/or configuration
  • Wide hardware compatibility: Works with the RP1210-compatible adapters including Nexiq, Noregon, DPA5, Inline 6, and Scanmatik
  • Advanced 2014+ vehicle support: The Mochester App, combined with the VLOMINGO Tuning Adapter works with Volvo, Mack, Renault, UD, Prevost, Volvo CE, and Volvo Penta platforms, and also provides access to TRW EMS 2.3 and TRW EMS 2.4 ECUs
  • Advanced 2023+ and 2025+ vehicle support: Mochester App with the RAZDOLBOSCH Tuning Adapter provides wide support for 2025+ (USA) Volvo and Mack trucks, Prevost and Volvo buses, as well as 2023+ (Euro 6) Volvo and Renault trucks and Volvo buses, including protected and difficult-to-access modern Bosch ECM 4.x platforms
  • 24/7 technical assistance: Integrated support system with rapid diagnostics assistance, warranty handling, and troubleshooting through chat on dl.ge website, WhatsApp, or the Mochester App (M4 App) support section

Additional Information

In short, this is our commitment to keeping your trucks on the road. If your VILKUS-62 GREY DPF/SCR-off emulator develops a hardware fault while it’s under warranty, we don’t leave you hanging—we get a working replacement out to you as quickly as possible. If your device is confirmed to have an internal fault, we swap it out. The goal is simple: minimize your downtime, maintain the stability of your DPF/SCR-off setup, and ensure that a technical glitch doesn't turn into a week of lost revenue for your fleet.

Key Benefits:

  • Quick replacement of faulty VILKUS-62 GREY DPF/SCR emulator units when something goes wrong
  • Helps keep downtime as low as possible for trucks and working equipment
  • Maintains stable operation of DPF/SCR-off setups without interruptions
  • Fully compatible with 2014–2025 heavy-duty trucks and construction machinery
  • Keeps ECU emissions simulation working reliably in real-world conditions
  • Reduces unexpected stops in fleet schedules and workshop operations
  • Warranty-based support designed for professional and commercial users
  • Helps your diesel tuning setup stay consistent and dependable over time

Have any questions

Check our FAQ Section for answers to common technical questions.