Equipment requirements
You will need to send the faulty VLOMINGO back to us before we can send you a replacement.
Description
This is a warranty replacement for your VLOMINGO Tuning Adapter. If your device has stopped working due to a manufacturing defect or has failed under normal use, we will send you a new replacement unit free of charge. The process is simple and handled quickly by our support team.
Important Notice
ATTENTION!
This warranty replacement is only available for original VLOMINGO Tuning Adapters purchased from DL.GE. All replacements are subject to our standard warranty terms.
Applicability
DPF/SCR solution for new Volvo CE (2014-up) and Volvo Penta.
When is the service needed?
If your VLOMINGO Tuning Adapter has stopped working, shows connection issues, or has failed to communicate properly with the vehicle’s ECM, you may be eligible for a free replacement under our warranty policy.
How to get the solution?
All warranty cases are processed manually by DrunkLab Support Team. If you have any problems with your device follow these simple instructions:
- Contact DrunkLab Support and create warranty request
- Be ready to connect your vehicle with the faulty device to the Mochester 4 app for a detailed diagnostics procedure
- Be ready to provide pics/videos of the faulty device to prove the device has no mechanical damage
- Support engineer approves the warranty replacement of the device according to the diagnostics results and the provided photo/video materials
Company advantages
- Fast tuning: With the Mochester App (M4 App), customers can order and apply tuning solutions without scheduling TeamViewer sessions.
- Safe and Controlled Tuning Workflow: The OTP-based confirmation system, the guided and approved connection, and the verified tuning process protect against the risks of incorrect programming and/or configuration
- Wide hardware compatibility: Works with the RP1210-compatible adapters including Nexiq, Noregon, DPA5, Inline 6, and Scanmatik
- Advanced 2014+ vehicle support: The Mochester App, combined with the VLOMINGO Tuning Adapter works with Volvo, Mack, Renault, UD, Prevost, Volvo CE, and Volvo Penta platforms, and also provides access to TRW EMS 2.3 and TRW EMS 2.4 ECUs
- Advanced 2023+ and 2025+ vehicle support: Mochester App with the RAZDOLBOSCH Tuning Adapter provides wide support for 2025+ (USA) Volvo and Mack trucks, Prevost and Volvo buses, as well as 2023+ (Euro 6) Volvo and Renault trucks and Volvo buses, including protected and difficult-to-access modern Bosch ECM 4.x platforms
- 24/7 technical assistance: Integrated support system with rapid diagnostics assistance, warranty handling, and troubleshooting through chat on dl.ge website, WhatsApp, or the Mochester App (M4 App) support section
Additional Information
Once we confirm that the issue is a warranty-covered hardware fault, we’ll issue a replacement. The goal is to keep your workflow stable and ensure that a technical glitch doesn't turn into a week of lost revenue. If you’re a professional working with diesel tuning tools, you know that gear eventually wears out or hits a snag; this service is your safety net to keep the shop running smoothly.
Key Benefits:
- Fast replacement for faulty VLOMINGO tuning adapters under warranty
- Helps keep your downtime to an absolute minimum
- Keeps your remote tuning and workshop operations running smoothly
- Ensures you’re not stuck waiting weeks for a fix
- Applies only to original VLOMINGO tuning adapters
Have any questions
Check our FAQ Section for answers to common technical questions.
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