Unpaid orders notifier is located at the right corner of the page header. It will help to find new unpaid orders.
We accept the popular payment methods such as PayPal, Direct Bank Transfer and BitCoin.
Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could contact support and try to resolve your personal case.
After your order is shipped, you will receive an email from us containing tracking number. You will be able to track your order through your preferred shipping partner.
Yes, we ship all over the world. Please note shipping is free!
Yes, free shipping is available for all the orders.
We usually take 4-5 business days for your order to be shipped & delivered.
Warranty cases are resolved in priority order. Policy is “fix or return”, that means full refund in case of impossibility to fix the problem immediately.
For the devices manufactured by HamCom Electronics (VLOMINGO adapter and VILKUS-62 emulators) Warranty Policy is “return and replace”.
Refunds are processed manually, on demand. Customer has 180 calendar days since last Wallet deposit to ask for refund. DrunkLab has the right terminate Customer’s membership in the Loyalty Program in case of a Customer’s request for a refund.